How should you organise the internal links on your website?
A website can contain the right information while making it difficult to discover. This guide explains how to connect services, articles and projects around visitors’ questions, identify isolated pages and maintain a coherent journey without adding links simply to increase their number or fill recommendation blocks.

A visitor reads a relevant article, understands their problem more clearly and then cannot find your related service. Another discovers an offer but finds no explanation of the method behind it. The website may already contain everything they need; the relationship between its pages is simply unclear.
Internal linking connects pages within the same website. To organise it, begin with the questions a visitor might ask next. A link should offer an understandable continuation: explore a point, compare an option, examine evidence or make contact. Good organisation turns scattered material into a journey people can follow at their own pace.
Begin with the decisions people need to make
Before opening your content management system, choose a few important situations. A hotel owner wants to redesign a website. An architect needs a better way to present projects. A brand is considering an online store. Different questions and pages belong to each situation.
Someone planning a redesign might want to recognise an outdated site, define the scope, examine an approach and prepare a conversation. You do not need to impose all those steps. Your role is to make relevant options visible when they become useful.
For each page, record the question it answers and the question that could remain afterwards. The second question often suggests a better link than a simple resemblance between keywords.
An article about scroll-controlled video could lead to a performance guide when the reader wonders how to keep movement smooth. A link to an immersive website service becomes relevant when they want to explore professional support. Both destinations may belong in the article, but they do not necessarily belong in the same sentence.
Inventory existing content before adding links
Put published pages in a working table. Include their type, main subject, audience and educational or commercial role. Mark the pages essential to understanding what your business offers.
Look beyond recent articles. An older process page, preparation guide or service explanation may still be useful. A new article, by contrast, could duplicate a stronger resource already available.
Look for four common situations:
- An important page that is difficult to reach from elsewhere.
- Several pages with overlapping roles and confusingly similar descriptions.
- An article that ends without a suitable next step.
- A service page that claims expertise without directing readers to its explanation.
This exercise can prevent unnecessary publishing. Sometimes the missing resource is already there; no relevant page introduces it to the person who needs it.
If two pages appear to answer the same question, compare their contents before linking them together. Decide whether they genuinely offer different perspectives or whether one needs a clearer role. Connecting duplication does not resolve it.
Separate general navigation from contextual links
The menu gives an overview: agency, services, blog and contact, for example. It cannot explain every relationship between individual pieces of content. An overloaded menu forces people to interpret a list instead of helping them move forward.
Links within the text do a different job. They appear where a question becomes relevant. A sentence about scoping a project may introduce a preparation guide. An explanation of online selling may lead to an e-commerce service.
Further-reading blocks provide a selection after the main content. Make the logic visible: deepen an explanation, compare an approach or take a practical next step. A grid selected only by publication date may miss that opportunity.
Google also uses links to discover pages and assess their relevance. Google guidance on links.
For your project, technical implementation should support an organisation that people understand. Ask the delivery team to check that elements presented as links actually open the announced destinations, including those inside animated components.
Select destinations before writing link text
The anchor is the visible wording of a link. Before looking for an appealing phrase, open the proposed destination. Check that it answers the promise you intend to make and does not require an unreasonable search through unrelated information.
If you offer “prepare the content for your new website”, the destination should explain that preparation. Sending the visitor to a general homepage creates a detour. If no suitable resource exists, revise the sentence or schedule the missing content.
Then write a small, accurate announcement of the destination. “Our design process” and “criteria for choosing an immersive visit” prepare different expectations. A person should be able to anticipate what will open.
Keep the surrounding sentence natural. Underlining a long sequence of services, locations and adjectives rarely helps. It interrupts reading and makes the precise purpose of the destination harder to identify.
Build a small, coherent group of pages
Consider a fictional agency explaining booking websites. It has a service page, an article about booking steps and a guide to preparing information for the project.
| Starting page | Remaining question | Suggested destination |
|---|---|---|
| Article about booking steps | How might this approach apply to my business? | Booking service page |
| Service page | What information should I prepare? | Preparation guide |
| Preparation guide | Where can I share my context and constraints? | Contact page |
| Service page | Why do certain steps create hesitation? | Article explaining the journey |
This arrangement does not assume that everybody follows one route. It makes each page useful as an entry point. Someone arriving directly at the guide still has a relevant continuation without returning to the homepage.
A return link is not a mechanical requirement. It belongs where the other page adds an answer. Avoid creating a loop merely to make every document point to all the others.
Place evidence where it clarifies the subject
A real project can support an explanation when its context matches the issue. A residential project may clarify the presentation of materials; a store may demonstrate catalogue organisation. Explain what the reader will be able to observe after opening it.
Do not turn every photograph into a mysterious doorway. If a card opens a case study, its title and introduction should say so. If it only enlarges an image, it should not promise a full demonstration of the process.
Keep concept labels close to conceptual work. A visual demonstration can be useful without becoming a client reference. Its value is in what it shows, not an invented commercial story.
Preserve a comfortable mobile journey
A page that feels balanced on a large screen may become a sequence of difficult-to-distinguish links on a phone. Review paragraphs, cards and recommendations in that format. Can readers understand what they can open without accidentally selecting the neighbouring element?
Check how people continue after exploring another page. Does the menu remain usable? Do headings make the current location clear? An animation should not hide the content when a visitor arrives through an internal link.
For languages, generally connect resources available in the language currently being read. If a useful destination exists only in another language, make that clear. A silent switch can make an otherwise relevant continuation impractical.
Also review card labels when images are slow to appear. The person should not need a photograph to guess whether a card is an article, a service or a contact option. A clear heading and short explanation can preserve the choice while the page finishes loading.
Maintain relationships as the website changes
Each new article should prompt two questions: which existing pages should it introduce, and which relevant older pages should introduce it? The second check helps prevent a resource from being visible only in the blog’s chronological listing.
When content is removed or redesigned, review the links that pointed to it. Replacing an address is insufficient if the replacement discusses another subject. The original link’s promise still needs to remain true.
Keep a simple record of essential relationships without documenting every decorative click. For service pages, note the articles that explain them, the evidence that supports them and the proposed next step. This becomes a practical reference during updates.
Assign maintenance responsibility when a content group is approved. Otherwise everyone may assume someone else checked the older pages. A small record with source, destination, purpose and last review is often easier to use than a diagram too detailed to maintain.
Test with actual tasks
Ask someone to begin with an article and find out how to prepare a suitable project. Give them a task, not the name of the button to select. Observe hesitation and listen to what they expect before opening a link.
If they find a destination but say they expected something else, the wording may be wrong. If they see no continuation, examine placement. If they open several pages without obtaining an answer, review the content itself.
Begin with one important service and a few associated resources. Arrange their connections, test the journey and then apply what you learn to other offers. MV Design can discuss how site structure, editorial content and contact routes work together so that each page provides a useful way forward.