How do you prepare content before starting a website project?
A well-prepared content pack lets your website be designed around your actual business. Gathering files is not enough: information needs selecting, its purpose needs explaining and approval needs assigning. This method helps you organise copy, photography, projects and languages before work starts, without assuming you must write every page yourself.

Preparing content before a web project makes your business understandable to the people designing its website. It does not necessarily mean writing every page yourself. It means supplying accurate facts, usable material and decisions clear enough for work to progress.
A folder full of documents is not automatically ready. Its value comes from selection, organisation and identifying what is missing. The following process turns existing resources into a useful basis for design.
Begin with the offer the website must present
List current services with their names, intended audiences and the needs they address. For each, explain what is included, how the relationship begins and which information is needed for a useful enquiry.
Distinguish available offers from future plans. An idea in preparation should not appear as an already accessible service. Identify services you no longer want to promote, even if they remain in older documents.
Write a short, direct introduction to the company: activity, method and distinctiveness. Avoid beginning with a collection of adjectives. A business decision, a way of following up customers or a particular craft technique gives a writer more substance than a broad claim of excellence.
Sort information by the visitor’s questions
Internal documents are often organised by teams or procedures. Visitors ask different questions: what do you provide, for whom, how does it work and why should they trust you? Use those questions to organise material.
Create a folder for each main page or family: agency, services, projects, method, practical information and contact. Within each, separate facts, existing copy, visuals and unresolved questions.
Do not duplicate the same general presentation everywhere. State each page’s role instead. A service page explains an offer; a project demonstrates a particular situation; the agency page introduces people and approach. The writer can connect them without repeating the whole company message.
Create a clear preparation sheet for each service
A preparation sheet can be a simple document. It should provide enough information to answer a prospect’s ordinary questions without attempting to replace a future commercial conversation.
| Information | What to supply |
|---|---|
| Audience | People for whom the service is relevant |
| Need | The situation that prompts an enquiry |
| Scope | What is actually included |
| Process | Main stages experienced by the customer |
| Prerequisites | Information or conditions needed to begin |
| Next step | An appropriate enquiry or contact action |
Add frequently asked questions and the answers you genuinely give. Repeated enquiries reveal missing information or unclear language. They help create useful pages rather than filling blocks with broad promises.
Include distinctions that customers sometimes misunderstand. If two services address different situations, explain the difference in plain terms. This gives the future page a more useful role than presenting two similar names and leaving visitors to guess which one applies.
Select projects that explain your work
A portfolio does not always benefit from showing the entire company history. Choose projects that illuminate your current positioning and the enquiries you want to attract.
For each project, prepare context, need, your contribution and important decisions. Separate known facts from interpretation. If no numerical outcome was measured, describe the work without inventing one.
Clarify other contributors where that helps explain the project. A photograph or completed object should not imply you delivered a different assignment from the one actually performed.
As a fictional illustration, an interior decorator could explain spatial reorganisation and material selection without claiming responsibility for building construction. Precision improves understanding and avoids an excessively vague account of expertise.
Select photographs rather than simply depositing them
Gather available original files and create a selection by use. A main photograph establishes context; a detail explains material or technique; a series helps viewers understand different aspects of a project.
Record what each image shows, its project and relevant usage information. Confirm with the appropriate people that images can be used as planned. Do this before a design relies entirely on an unconfirmed file.
Keep originals apart from cropped versions. The design team can then choose a suitable crop for each placement. Avoid supplying images copied from messaging apps when a better original already exists.
Ask which formats the project needs instead of producing many variants without direction. A cover, card and mobile screen may need different framing. An annotated selection is often more useful than hundreds of unexplained images.
Give video and animation a precise purpose
For every proposed video, explain what it should show: atmosphere, making, transformation or product presentation. Identify where it could help visitors understand something.
Existing footage is not automatically suited to the website. Framing, pace or duration may need additional work. Supply the available file and describe important passages without assuming the entire video must be used.
For scroll-driven animation, outline the intended progression. Visitors should be able to connect the moments. A story plan identifying information to communicate is more useful than a general request for movement everywhere.
Mark sequences still requiring production and the person responsible for source materials. This allows preparation to be coordinated with page design instead of emerging as an additional need at the end.
Gather trust information accurately
Prepare team names, roles, biographies and selected portraits. Ask the people concerned to approve them. Consistency between title, biography and actual responsibility matters more than a prestigious phrase.
For testimonials or references you want to publish, supply verifiable material and confirmed usage arrangements. Do not turn an informal comment into a commercial outcome or a broader endorsement than what was actually expressed.
List practical information as well: contact details, enquiry arrangements, actual operating areas and languages in which requests can be handled. An English website version alone does not organise English-language service if nobody can provide the response.
Prepare languages from a stable base
Translation benefits from source copy whose facts and meaning have been approved. If every version is produced while the offer is still changing, differences become difficult to track.
Choose someone to coordinate versions and an appropriate reviewer for each language. Provide a glossary of service names, technical terms and brand language to preserve. It supports consistency without requiring awkward literal translation.
Identify content needing adaptation rather than word replacement: enquiry wording, practical information and customers’ vocabulary. Copy should remain faithful to services actually available.
Plan subsequent updates too. When a service changes, someone should know which language pages need review. The initial pack can include this correspondence so every change does not begin with a fresh search across the site.
State what is missing and who can resolve it
Incomplete content is manageable when identified. Use clear statuses: available, requiring review, needing production or awaiting a decision. Assign a person and next action.
Avoid folders mixing final and outdated versions without distinction. Name files understandably and keep a shared working reference. If a correction is made, indicate which document replaces the previous one.
When several people approve content, clarify their roles: facts, tone, imagery or final agreement. Reviewing without a criterion can generate contradictory changes. Consolidated feedback allows writers and designers to act on one coherent decision.
Deliver a pack the agency can navigate
Accompany files with a short note: site objective, priority audiences, folder organisation, approved material and open questions. This entry point prevents the team from having to reconstruct priorities from isolated documents.
Hold a review with the agency. Ask which resources are usable, what is missing to begin and which content can proceed in parallel. That check turns a file transfer into a practical start.
Use the following handover list:
- An accurate introduction to the company and services.
- Selected project sheets explaining contributions.
- Identified photographs with originals available.
- Video or animation needs connected to a message.
- Approved contact and team information.
- Translation status and named reviewers.
- Missing items, owners and required decisions.
Test the pack with one representative page
Before considering preparation complete, choose a service or project and ask someone to find its final copy, images and open questions. If they cannot determine which file is current, improve the organisation before adding more material.
This small exercise can reveal a practical gap: the chosen photographs may not identify the room described, or two documents may give different service names. Resolve the discrepancy with the relevant person. The point is not to make the folder elaborate, but to make the information dependable and easy to use.
Keep the same organisation when new files arrive. A clear initial handover loses its usefulness if later corrections are sent without page names or version information. Agree how updates will enter the shared pack so the team can continue from one source of reference.
Record who approved each final content group so later factual questions reach the appropriate person.
Prepare the substance, then build its presentation
The best pack is not the one with the most files. It lets people understand the offer, select useful information and see what remains to be produced. It gives design precise material to work with.
To prepare a project with MV Design, share approved content and open points. That provides a basis for organising material around visitors’ needs and identifying the production required for a coherent presentation.